CA Technologies
A stalled product that an outside agency's redesign never shipped — diagnosed, redesigned, and re-engineered in a seven-week sprint, cutting 45-second page loads to half a second and shipping on time and on budget.
What we walked into.
A CA Technologies product had been handed an outside agency's UX makeover and still never shipped. With the fiscal year closing, the team needed the product diagnosed, fixed, and shippable in just seven weeks.
How we worked.
- Agile UX Research
- Interaction Design
- Front-end Engineering
- Performance Diagnosis
- Multi-disciplinary Delivery
From a first conversation on a Wednesday, Naviscent deployed on Sunday — flying into a blizzard — for a Monday kickoff. A single multidisciplinary team of a Project Manager, Account Manager, UX Researcher, Interaction Designer, and four full-stack engineers worked alongside the client's engineering group, running research, design, and engineering in parallel. The team uncovered more than 100 issues across both the front end and the back end.
What we delivered.
Forty-five-second page loads were brought down to half a second, back-end code inefficiencies were documented and handed to the client's engineering team, and a shippable product was delivered on time and on budget — before the fiscal-year deadline.
Forty-five-second page loads, brought down to half a second — and shipped on time, on budget.
Why teams call Naviscent.
Naviscent is a leading customer-centered design & user experience research consultancy headquartered in Silicon Valley, with presence in New York City, Chicago, and Orlando. Naviscent works globally with Fortune 1000 companies, software & technology companies, and Internet retailers. Through experimental, iterative user experience research, design & development, we deliver results that are proven to delight your customers.
Let's scope yours.
Thirty minutes, no slides, no commitment. We'll recommend the method, scope the work, and quote it in writing.
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