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METHODS & APPROACH

The science of research, the art of design.

19 methods across three practices — and every study, whatever the method, runs the same four phases. Rigor on the way in; clarity on the way out.

THE PALETTE
19 methods · 3 practices

Mixed and matched routinely — most engagements blend two or three to answer one question well.

THE PROCESS
Frame · Design · Field · Synthesize

The same four phases run under every study — see them detailed below.

METHODS OVERVIEW

19 methods, organized by practice.

7 methods

Market Research

Understand the market, the customer, and the competition before you commit.

  • 01Quantitative Surveys
  • 02Statistical Analysis
  • 03Competitive Analysis
  • 04Market Segmentation
  • 05Concept Testing
  • 06Pricing Research
  • 07Brand & Positioning
See this practice
7 methods

UX Research

Discover what users need, observe how they behave, validate what works.

  • 01Usability Testing
  • 02In-Depth Interviews
  • 03Focus Groups
  • 04Ethnographic / In-Field
  • 05Diary Studies
  • 06Heuristic Review
  • 07Card Sorting & Tree Testing
See this practice
5 methods

Design & Prototyping

Turn insight into something real — testable, buildable, defensible.

  • 01Information Architecture
  • 02Interaction Design
  • 03Advanced Prototyping
  • 04Visual & Style Systems
  • 05Front-end Engineering
See this practice
THE FOUR-PHASE PROCESS

Whatever the method, the study runs the same four phases.

PHASE 01

Frame

We pin down the decision you're trying to make and translate it into a research question that data can actually answer.

PHASE 02

Design

We pick the method to fit the problem, design the instrument, and recruit a sample that represents who you care about.

PHASE 03

Field

We run the study — in-lab, in-field, or remote — capturing clean, well-documented data and watching for the unexpected.

PHASE 04

Synthesize

We analyze, then write recommendations against the decisions you face next quarter. Prioritized, specific, in plain English.

OUR OTHER COMPANY · GALYX

A method is only useful if someone acts on it. That's where Galyx comes in.

Our other company, Galyx, turns research direction into practical, no-code AI automations — same researchers, focused on getting the recommendation shipped, not shelved.

NOT SURE WHICH METHOD?

Tell us the question. We'll recommend the method.

Thirty minutes, no slides, no commitment. That's what the Frame phase is for — and the first call is free.

Schedule a 30-minute call
Have a decision to de-risk?

Book a 30-minute call.

No slides, no commitment. We'll recommend the method, scope the work, and follow up with a written quote inside 48 hours.