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Research Operations

Research Operations

Quality research requires thoughtful planning and an abundant amount of time and resources. Naviscent works with internal research teams from corporations, agencies and individual researchers to handle your research operations. When you partner with us, your research team will spend more time on research and analysis and less on all the details that get a research project launched and running.


Research Operations services include:


Participant Recruiting: Full service research recruiting based on screeners developed by you or us. Naviscent recruiters source, screen, recruit, invite, schedule, remind, fulfill incentives and follow-up with research participants.


Panels and Pools: Our experienced participant recruiters work from your detailed specifications to recruit a panel or pool of participants for ongoing research needs. We’ll also manage your panel/pool to ensure it’s a useful asset to your research team.  We can work from a clean slate or refresh your existing panel/pool.


Incentive Fulfillment: We will fulfill incentives to your research participants and provide ongoing customer service in cases where incentives need to be reissued due to participant loss.


Transcription of Research Sessions:  Our human transcriptionists will take your audio or video session recordings and transcribe them into a searchable document that’s timestamped to help with faster analysis and quicker finding of relevant snippets from your research sessions.


Sourcing/Managing Research Facilities:  Our operations team can take your desired list of markets and source facilities and set up all the logistics for in-lab research.  We work with a number of local, national and international market research facilities companies to provide the best options for your needs.


Qualtrics™ Administration and Management:  Our certified Qualtrics team can help you get the most out of your Qualtrics license.  Whether it’s setting up response codes, inputting survey questions and setting up the survey logic, or creating polished charts/graphs, we have you covered.  Naviscent will assist your team in getting the most of the features Qualtrics offers.

research recruiting

We Conduct UX Research

Are you ready to learn more about how we can help operationalize your research?